Política de reembolso

Since most of our products are custom made based on your order, we are unable to accept returns
 

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please keep the original packaging. Must factories require they be notified in 48 hours of receipt.

If there is a problem with the shipment, please contact us for assistance at; Customerservice@Benjaminmaxwell.net 

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European cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.